Grievance / Shikayat

1. Hamare Grievance Officer

Shamshir Raza Khan, Founder & Grievance Officer
H QUIK ENTERPRISES, Seawoods, Navi Mumbai, Maharashtra 400706, India
Email: hquik.enterprises@gmail.com
WhatsApp / Phone: +91 91522 01908 (Mon-Sat, 10 am - 7 pm)

2. Shikayat me kya likhein

• Aapka naam aur registered mobile / email / User ID (name@hquik)
• Kya hua, kab hua (screenshot ho to saath bhejein)
• Aap kya chahte hain (data delete, sudhaar, consent wapas, refund, etc.)

Online form bharein →

3. Jawab kab tak

• Acknowledgement: 2 din (working days)
• Hal (resolution): 30 din
• Kanoon (DPDP Rules 2025, Rule 14) ki maximum limit: 90 din.

4. Santusht nahi? — Data Protection Board

Pehle hamare grievance process se shikayat karna zaroori hai (DPDP Act, Section 13(3)). Uske baad bhi santusht na hon, to aap Data Protection Board of India me shikayat kar sakte hain — Board ki website/portal ki jaankari MeitY (meity.gov.in) pe milti hai.

English

To raise a complaint about your personal data or any H QUIK service, contact our Grievance Officer above (email or WhatsApp) or use the online form. Include your registered mobile/email or User ID, what happened and what you want. We acknowledge within 2 working days and resolve within 30 days (legal maximum: 90 days, DPDP Rules 2025, Rule 14). You must first use this process; if you are still not satisfied, you may complain to the Data Protection Board of India (Section 13(3), DPDP Act 2023).

See also: Privacy Policy · Terms · Refund Policy